National Lottery told me I won prize just before app and website went DOWN – now I’m blocked & unable to claim winnings [Video]

A MAN claims the National Lottery told him he had won a prize just before its app and website went down.

Lotto player Deano claimed he is unable to log in to claim his winnings.

Posting on Twitter, he said: “I take it nobody’s National Lottery app is working?

“Email saying I’ve won a prize, probably £2.70, but can’t log on in app or on website.”

Customers have complained of issues with their mobile apps and trouble accessing the website too.

The reports began at around 8pm yesterday evening, according to the outage website Downdetector.

Complaints hit a peak at 7am this morning, with more than 2,800 issues reported.

Those hoping to buy a ticket on the app or site for tonight’s draw were unable to.

But both the app and website are back up and running now.

Around 54% of the problems were …