CrowdStrike CEO apologizes after global tech outage [Video]

WASHINGTON — A faulty software update from the cybersecurity company CrowdStrike caused global disruptions Friday, leading to an apology and a vow of full transparency from the company’s chief executive. 

“I want to sincerely apologize directly to all of you for today’s outage,” CrowdStrike CEO George Kurtz said in a statement Friday afternoon. “All of CrowdStrike understands the gravity and impact of the situation. We quickly identified the issue and deployed a fix, allowing us to focus diligently on restoring customer systems as our highest priority.” 

Kurtz again stressed that Friday’s issues, affecting access to Microsoft 365 apps and services, were not a security or cyberattack. 

“Nothing is more important to me than the trust and confidence that our customers and partners have put into CrowdStrike. As we resolve this incident, you have my commitment …