360 degrees of digital innovation at Waste Management New Zealand [Video]

Foundry editorial director for ANZ Cathy O’Sullivan recently sat with Lena Jenkins, chief digital officer at Waste Management New Zealand, to discusses the organization’s strategic ambition to power the circular economy, and why she’s excited about AI-based routing and predictive maintenance.

Credit: Waste Management New Zealand

After being in telco and consulting for over 20 years, Lena Jenkins got the change she was looking for when she became the chief digital officer at Waste Management New Zealand, the country’s leading materials recovery, recycling, and waste management provider. The customer-centric emphasis that has maintained throughout her career, however, continues since she joined last year, as well as a focus on how tech and the business are more inextricably linked than ever in light of increasing uses and benefits of AI. “I really like working in the intersection of tech and business,” she says. “But I’m not deeply technical. I’m more of a generalist; leadership is my …